Help / FAQ
I’ve Got a Question.
E-mail us
with any questions you may have.
How Do I Make a Change to an Order?
E-mail us
with full details of changes. Be sure to include to
the following:
1) Name of person who purchased it
2) Full name of the baby
3) Baby’s birth date
PayPal
They are the most cost effective method of online payment. This enables us to
keep our prices competitive and still offer our customers a very convenient, secure
method of shopping online, speedy processing and prompt shipping of your order.
I prefer to mail-in my order. Can I do it?
If you prefer to mail your order feel free to print out the online order form
and mail it along with check payment to us at the address on the form. Please
write legibly because often times we are unable to read our customers handwriting.
Shipping Pricing, Policy
& Guarantees
Shipping & Handling: [$1/piece gift cert.; $6.95/piece
unframed; $11.90/piece framed]
We do not charge extra
shipping on unframed prints if ordered with a framed
print
We ship via US Postal Service
It usually takes 15 days from order date to receive
your Babyville Times™ keepsake
Gift Certificates are mailed out the same day
How do I Submit the Photograph?
You have two options:
1) Scan & Upload it – make sure they are at least 150 dpi and either
TIFF or JPEG files
2) Mail it to us – write your baby’s name and birth date on the back
of the photo
I would like to refer your product and make
some money, how do I do it?
We offer an excellent way for someone to make an extra
paycheck. Click here for
details.
Copyright and Restrictions:
You may not modify, publish or reproduce works from
this site without express written consent from Eternal
Moments LLC.
Privacy:
If you supply us with your postal address or email
online you may receive periodic mailings from us.
If you do not wish to receive such mailings, please
Contact Us. Please provide us with your exact name
and address. Please supply us with your correct telephone
number and email address so we can contact you regarding
your order. We will never share your phone number
or email address with any other organizations. We
will only contact you by phone if we have a question
about your order.If you would like more information
about privacy or security, please Contact Us with
your question.
Data Accuracy:
Eternal Moments LLC has independently collected all its own data and facts. Although
sources we utilized are deemed reliable, its accuracy is not guaranteed by Eternal
Moments LLC. All information contained in our products are for entertainment purpose
only.
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